Shipping and Delivery

All domestic orders are shipped via  UPS Ground Service ( 5-7 business days) .Ground flat rate of $15, unless noted.Timhamilton.com does not ship multiple addresses per order, ship to p.o. boxes, or apo/fpo addresses. Orders are processed Monday through Fridays excluding holidays.  Orders ship within 48 Hours of receiving order confirmation.  Please allow 1-2 extra days for processing during peak business periods such as sale and holiday. Shipping times may vary due to availability of merchandise. Orders are not delivered on the weekends or federal holidays. Timhamilton.com holds the right to refuse shipping to any order.

International orders are shipped via UPS Worldwide Expedited at a flat rate of $65.  UPS Worldwide Expedited takes approximately 4-10 business days from actual shipment date, but occasionally items can experience customs delays of several weeks. Shipment progress can be tracked on ups.com with a UPS tracking number. Any refused packages will be charged the full cost of return shipment as billed by UPS and the fee will be deducted from the refund.

Sales tax is charged based on the customers shipping address, only to states where Tim Hamilton Design has a physical presence. currently this includes New York State.

No tax will be applied to all clothing and shoes under $55;
4.375% will be applied to all clothing and shoes under $110 and greater than $55;
8.875% will be applied to all clothing and shoes that are $110 or more;

Please note that international orders are often subject to duties and taxes in addition to the timhamilton.com charges, and are billed by your country’s customs department upon arrival. Tim Hamilton cannot estimate or cover taxes or duties on international shipments. Any charges for taxes or duties are due to UPS at the time of delivery. As a helpful tip, we have found customers are less likely to be charged duties and taxes on multiple smaller orders as opposed to one large order, but it varies by country.Please email customer service if you require another method at customerservice@timhamilton.com

 


Returns Policy

We do allow returns under the following conditions stated below.

• All return shipments must be postmarked within 10 business days from the time you received your order.

• We cannot accept any item for return or exchange that bears any indication that it was worn, washed or altered.

• Returned items must include all original tags and packaging, no exceptions.

• Tim Hamilton Design reserves the right to refuse returned goods.

Full-Price Merchandise

• We will gladly issue a full refund or exchange for full-price merchandise.

• Refunds will be made in the form of original payment.

• Please allow 14 business days to process your request and to refund your credit card. Most banks require additional business days to post the refund to your account.

Final Sale Merchandise

• Sale merchandise marked ‘final sale’ cannot be returned

 Gift Return

• You can return an unwanted gift from tim hamilton design, and receive a store credit. You may use this credit to order an item of your choice.

• If the gift you received was ‘final sale’ merchandise, it cannot be returned or exchanged.

• If the exchange is of a lesser value, you will be refunded the difference in the form of a store credit.

• Exchanges for gift merchandise will be shipped by ups ground for a fee of $10.

How to make a return or exchange

• All return shipments must be postmarked within 10  business days from the time you received your order.

• Please fill out the ‘Return & Exchange’ form that came with your order.

• Please make sure to include the ‘return & exchange’ form and the receipt in your return package.

• Send the package via USPS, FedEx, UPS, or DHL and choose a shipping method that requires recipient signature upon delivery.

• TH Design is not responsible for any return that is lost, stolen or mishandled during transit. We recommend that you insure your package for the value of the contents.

  • Return address : Tim Hamilton Returns
  • 1923 C avenue North east
  • Cedar Rapids, Iowa 52402
  • 917-767-4322

Size Guide

Woman

Sizing FR US UK Jeans

Man

Sizing Pants Suits Shirts Jeans

Legal/Terms & Conditions

The following General Terms and Conditions of Sale govern the sale of merchandise by Tim Hamilton Design. (the “Provider” or “we”) to you through the US section of timhamilton.com (“US Site”). The US Site is available only for purchases made and delivered within the United States. Your use of the US Site to purchase merchandise indicates your agreement to follow and to be bound by these General Terms and Conditions of Sale.

1. ORDERS & PRODUCTS

All orders are subject to e-mail confirmation by us. Please note that the products displayed on the US Site may be out-of-stock or discontinued, and availability is not guaranteed. Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

2. PRICES

All prices are in US Dollars. Prices may change without notice. The total invoice price (Total amount due) is inclusive of Sales Tax applied with individual State and local regulations according to the State of your shipping address. An estimation of the tax charges will be indicated in the Confirmation page of the Shopping Bag. This estimation will also be equal or less than the exact Sales Tax applied. Exact tax charges will be calculated automatically after your order is shipped and the final order total is indicated in the invoice you will receive with the Shipping Confirmation e-mail. Depending on the tax laws in each state, you may be required to pay Use Tax on purchases for which Sales Tax has not been collected. All prices are inclusive of customs and import duties.

3. SHIPPING COSTS

You are responsible for the shipping costs associated with the delivery of the products you purchase on the US Site as specified on your order confirmation.

4. SHIPMENTS AND DELIVERY

You bear all risks of loss and damage to the products from the time the same have cleared our fulfillment house. Delivery is deemed complete and title to the products passes to you upon acceptance of shipment by a common carrier.

5. RETURNS AND REFUNDS

Please refer to our Return and Refund Policy, which forms an integral part of these General Terms and Conditions of Sale.

6. BINDING AGREEMENT

Our order confirmation, these General Terms and Conditions of Sale and our other Site Policies shall be deemed the final and integrated agreement between you and us on the matters contained in these General Terms and Conditions of Sale.

7. GOVERNING LAW AND CHOICE OF FORUM

The laws of the State of New York (without giving effect to its conflicts of law principles) govern all matters arising out of or relating to these General Terms and Conditions of Sale, including, without limitation, their validity, interpretation, construction, performance, and enforcement. All legal proceedings arising out of or in connection with these General Terms and Conditions of Sale shall be brought solely in the City of New York, State of New York.

8. DISCLAIMERS AND LIMITATIONS OF LIABILITY

THE PROVIDER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS INCLUDED IN THE store.dolcegabbana.com US SITE NOR AS TO THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION. THE PROVIDER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE US SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

9. SEVERABILITY

If any provision of these General Terms and Conditions of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these General Terms and Conditions of Sale remain in full force to the extent permitted by law.

10. PRIVACY

The terms and conditions of the our Privacy Policy govern the processing of all personal data collected from you in connection with your purchase of products through the US Site

11. FORCE MAJEURE

Provider shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.